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appartello - smarttime living Hamburg


To protect your and our employees' health, please be prepared for the following security and hygienic guidelines:

- limited reception/opening hours: 7.00 am to 9.00 pm 
- touristic stays are not allowed at the moment
- a negative Covid-19 test must be presented on the day of arrival, hereafter this needs to be repeated every 72 hours (vaccinated and genesis are uneffected by this).
- wearing face masks will be mandatory in our public areas (medical or FFP2 masks)
- for travellers coming from a high-risk or virus variant area, a negative Covid-19 test must be presented at check-in, otherwise a 10- or 14-day quarantine will follow. 
- your room will be cleaned from the second day during your stay

Please find our hygiene concept here.

Thank you for your understanding and stay healthy.


appartello apartment hotel Hamburg

Smart living in a modern design, with lots of space.

The appartello - smarttime living Hamburg is a modern 3* superior apartment hotel with 76 room units in a convenient location between the airport, City Nord and downtown. The serviced apartments are located in the green district of Alsterdorf / Gross Borstel, very close to the Eppendorfer Moor and the Hamburg city park. A bus stop with connections to public transport (HVV) is just a few steps away.

Your benefits at a glance:

  • Designed for extended stays
  • All stays are online bookable
  • TOP price with "Long Stay" best offers
  • 24 hours check in
  • Smart combinations for up to six people
  • Fully equipped kitchens
  • Separate living room and bedroom
  • Use of fitness area included
Executive Apartment Hamburg

Extended stay

Your home away from home
A simple concept for a smart price: You only pay for what you want!

You only pay for what you actually use. Many of our services, such as laundry service, more frequent housekeeping, very fast LAN and wireless LAN or breakfast are optional and can easily be booked at any time according to your personal needs. Vending machines are available for a quick snack or drink around the clock. You can also use our washing machine and our tumble dryer in the basement free of charge.

But our guests do not have to do without the usual hotel services at all. The reception team is available 24 hours a day, 365 days a year for any issue you may have. Whether it’s renting a car, reserving a table at a restaurant or organising theatre tickets.

We are looking forward to seeing you!

The smart solution for long-stays in Hamburg

  • 24 hours check in
  • Cleaning and Laundry
  • fully furnished and equipped
  • friendly hotel service
  • washer dryer available
  • vending machines