Data Protection Statement of appartello GmbH

Note: This text is the attempt to translate the German version of the Data Protection Statement into English. The original version can be found here https://www.appartello.de/datenschutz

We would like to inform you, that all legal obligations, which are associated with EU General Data Protection Regulation, German Federal Data Protection Act and German Telemedia Act are only valid for the German version of the Data Protection Statement. This text is for information only and makes no claim for completeness.

Data Protection Statement of appartello GmbH

We appreciate you visiting our websites and we thank you for your interest in our hotel. Protection of personal data is a very important issue for us. Therefore, the processing of personal data of a data subject, for instance of names, postal or e-mail addresses and phone numbers, is carried out in accordance with the applicable European and national legislation.

If data processing is necessary, but there is no legal basis for such processing, we generally request a consent from the data subject.

In the following chapters, our company appartello GmbH (hereinafter called “our company”, “we”, “us” etc.) would like to inform the general public about nature, extent and purpose of the data processed. In this data protection statement the persons concerned shall furthermore be informed of the rights granted to them.

Right of revocation against any consent you may have given for data processing

If the data processing is based on Art. 6 Para. 1 lit. a GDPR, i.e. your express consent, you have the right to revoke this given consent at any time (pursuant to Art. 7 Para. 3 S. 1 GDPR). The respective legal basis on which processing is based can be found in this data protection statement.

The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation (pursuant to Art. 7 Para. 3 S. 2 GDPR).

Right to object to the collection of data in special cases; right to object to direct advertising

IN THE EVENT THAT DATA ARE PROCESSED ON THE BASIS OF ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA BASED ON GROUNDS ARISING FROM YOUR UNIQUE SITUATION. THIS ALSO APPLIES TO ANY PROFILING BASED ON THESE PROVISIONS. TO DETERMINE THE LEGAL BASIS, ON WHICH ANY PROCESSING OF DATA IS BASED, PLEASE CONSULT THIS DATA PROTECTION DECLARATION. IF YOU LOG AN OBJECTION, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS WE ARE IN A POSITION TO PRESENT COMPELLING PROTECTION WORTHY GROUNDS FOR THE PROCESSING OF YOUR DATA, THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR IF THE PURPOSE OF THE PROCESSING IS THE CLAIMING, EXERCISING OR DEFENCE OF LEGAL ENTITLEMENTS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA IS BEING PROCESSED IN ORDER TO ENGAGE IN DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR AFFECTED PERSONAL DATA FOR THE PURPOSES OF SUCH ADVERTISING AT ANY TIME. THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS AFFILIATED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT ADVERTISING PURPOSES (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).

Definitions

The data protection statement of our company is based on the terms, which the European legislative and regulatory authority uses in the EU General Data Protection Regulation (hereinafter called “GDPR”). Our data protection statement aims to be easy to read and to understand by general public as well as by our customers or business partners. To guarantee this we shall first explain the terms used.

We use in this data protections statement and on our internet homepage, inter alia, following terminology:

Personal data means any information relating to an identified or identifiable natural person ('data subject'). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Data subject means any identified or identifiable natural person whose personal data is processed by the party responsible for the processing.

Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Restriction of processing means the marking of stored personal data with the aim of limiting their processing in the future.

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

Pseudonymisation means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

Controller or the party responsible for the processing means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

Processor means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

Recipient means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.

Third party means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

Consent of the data subject means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

Rights of the data subject

As the party affected by the processing of your data, you may claim certain rights under the GDPR and other relevant data protection regulations. Under the GDPR, you are entitled to claim the following specific rights as the data subject:

Right of access by the data subject

You have the right to request information on the data we hold about you from us at any time. This information includes, but is not limited to, the categories of data we process, the purposes for which it is processed, the source of the data if not collected directly from you, and, if applicable, the recipients with whom we have shared your data. You can obtain a copy of your data from us free of charge. If you require additional copies, we reserve the right to charge you for these copies.

Right to rectification

You have the right to request that we rectify inaccurate data relating to you. We will take appropriate steps to keep the data we store and process on an ongoing basis accurate, complete and current, based on the most up-to-date information available.

Right to erasure

You have the right to request that we erase your data, as long as the legal requirements for this are satisfied. This may be the case under Art. 17 GDPR if:

the data is no longer required for the purposes for which it was collected or otherwise processed;
you withdraw the consent on which data processing is based, and there is no other legal basis for processing;
you lodge an objection to the processing of your data and there are no legitimate reasons for processing, or you object to data processing for direct marketing purposes;
the data was processed unlawfully,
and provided that processing is not required
to ensure compliance with a legal obligation that requires us to process your data especially with regard to statutory retention periods;
to establish, exercise or defend legal claims.

Right to restriction of processing

You have the right to request that we restrict processing of your data if:

you dispute the accuracy of the data – in which case processing may be restricted during the time it takes to verify the accuracy of the data;
processing is unlawful, and you reject erasure of your data, requesting that its usage be restricted instead;
we no longer need your data, but you need it to establish, exercise or defend your rights;
you have lodged an objection to its processing, as long as it is not certain that our legitimate reasons outweigh yours.

Right to data portability

You have the right to request that we transfer your data – if technically possible – to another responsible party. However, you may only enforce this right if data processing is based on your consent or is necessary for the performance of a contract. Rather than receiving a copy of your data, you may also ask us to submit the data directly to another responsible party specified by you.

Right to object

You have the right to object to the processing of your data at any time for reasons that arise from your particular situation, as long as data processing is based on your consent, on our legitimate interests or those of a third party. In this case, we will cease to process your data. This does not apply if we can show that there are compelling legitimate grounds for processing that outweigh your interests, or if we need your data for the establishment, exercise or defence of legal claims.

Right to revoke the declaration of consent

You have the right to withdraw your given consent at any time.

Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the EU General Data Protection Regulation (GDPR), other data protection laws applicable in the Member States of the European Union or other provisions of a data protection nature. A list of the state data protection officers and their contact details can be found at the following link:

https://www.bfdi.bund.de/DE/Service/Anschriften/anschriften_table.html (in German)

The data protection supervisory authority responsible for us is:
The Hamburg Commissioner for Data Protection and Freedom of Information

Ludwig-Erhard-Str. 22
20459 Hamburg
Phone: +49 40 42854-4040
Email: mailbox@datenschutz.hamburg.de

Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for processing of personal data, the Art. 6 Para. 1 lit. a GDPR serves as legal basis.

In the processing of personal data required to fulfil a contract of which the data subject is a party, the Art. 6 Para. 1 lit. b GDPR serves as legal basis. This also applies to processing operations required to carry out pre-contractual measures.

Insofar as processing of personal data is required to fulfil a legal obligation to which we are subject, Art. 6 Para. 1 lit. c GDPR serves as legal basis.

If processing is necessary to safeguard the legitimate interests of our company or of a third party, and if the interest, fundamental rights and fundamental freedoms of the data subject do not prevail over the first mentioned interest, Art. 6 Para. 1 lit. f GDPR serves as legal basis for data processing.

Routine deletion and blocking of personal data

The controller processes (in this connection also: stores) the personal data of the data subject only for the period necessary to achieve the purpose of the storage or,

if the processing is required by the European legislative and regulatory authorities, or laid down in another law or regulation to which the controller is liable.

If the purpose of the storage ceases to apply, or if a storage period prescribed by the European directives and regulations or by any other relevant legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

Cooperation with processors and third parties

If we disclose data to other people and companies (processors or third parties) as part of our processing, transmit them to them or otherwise grant them access to the data, this will only be done on the basis of legal permission (e.g. if the data is transmitted to third parties, as to payment service providers, in accordance with Art. 6 Para. 1 lit. b GDPR for the fulfillment of the contract), you have consented, a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).

If we commission third parties to process data on the basis of a so-called "order processing contract", this is done on the basis of Art. 28 GDPR.

Privacy in recruitment and in the application process

The controller collects and processes personal data for the purposes of the application procedure. The processing can also be done electronically. This is particularly the case where an applicant submits the corresponding documents to the controller by means of electronic communications, e.g. by e-mail. If the controller concludes a contract of employment with one applicant, the transmitted data are stored for the purpose of executing the employment relationship in compliance with the statutory provisions. If the controller does not conclude a contract of employment with any of the applicants, the application documents will automatically be deleted six months after the notification of letter of rejection, provided that deletion does not conflict with any other legitimate interests of the controller. In this context other legitimate interest means for instance a burden of proof in legal proceedings pursuant to the General Law on Equal Treatment (AGG).

Information on video surveillance in our properties

Video surveillance is a particularly intensive form of processing personal data. Almost everyone feels uncomfortable when they are under video surveillance. This is also referred to as "surveillance pressure". Not being exposed to this pressure is almost one of the basic human needs.

Another human need, however, is the desire for security. Individuals and communities, but also inanimate things such as objects and systems, derive great benefit from an environment that is free of security risks or dangers.

Video surveillance is subject to strict data protection requirements for good reasons. On the other hand, the security interests of the controller must also be fairly assessed. Because often these interests are not limited to the controller alone. Employees, interested parties, suppliers, customers, tenants, guests, visitors, etc. may also have a need for security, which can be satisfied by a moderate and sensible use of video surveillance.

Even if some of the following information is already mentioned elsewhere in this data protection declaration, we would like to list all the information in this section of the text as it can also be found in a detailed information sign for video surveillance (information sheet according to Art. 13 GDPR):

Name and contact details of controller and, if applicable, his representative:

To be found at the bottom of this Data Protection Statement.

Contact details of the data protection officer:

To be found at the bottom of this Data Protection Statement.

Purposes and legal basis of data processing:

Investigation and detection of criminal offences as well as other security-related events. Art. 6 Para. 1 lit. f EU General Data Protection Regulation.

Legitimate interests pursued:

Safety of employees, suppliers, guests, visitors, etc. Protection of property, exercise of domiciliary rights.

Duration of storage or criteria for determining the duration:

In our properties, image data is usually deleted after 72 hours at the latest, insofar as the purpose of the storage has also ceased to apply at this time.

In doing so, we follow a recommendation of the independent data protection authorities of the federal and state governments (Data Protection Conference - DSK).

With a storage period of 72 hours, according to the DSK's justification, the supervisor can regularly pursue his security interests, while at the same time the interests of the data subjects worthy of protection remain protected.

If necessary, a special monitoring purpose may justify longer storage. However, this must be adequately justified.

Recipients or categories of recipients of the data (if data transfer takes place):

The data controller will not transfer the personal data to a third country or an international organisation.

Information on the rights of the data subject

See also the section "Rights of the data subject" at the top of this Data Protection Statement. For video surveillance in summary:

The data subject has the right to obtain confirmation from the controller as to whether personal data concerning him or her are being processed; if this is the case, he or she has a right of access to such personal data and to the information specified in Article 15 of the GDPR.

The data subject has the right to obtain from the controller the rectification without delay of inaccurate personal data concerning him or her and, where applicable, the completion of incomplete personal data (Article 16 GDPR).

The data subject has the right to obtain from the controller the erasure without delay of personal data concerning him or her, where one of the grounds listed in detail in Article 17 of the GDPR applies, e.g. where the data are no longer needed for the purposes pursued (right to erasure).

The data subject has the right to request the controller to restrict processing if one of the conditions listed in Art. 18 GDPR applies, e.g. if the data subject has objected to the processing, for the duration of the controller's review.

The data subject shall have the right to object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her. The controller shall then no longer process the personal data unless it can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims (Article 21 GDPR).

Without prejudice to any other administrative or judicial remedy, any data subject shall have the right to lodge a complaint with a supervisory authority if the data subject considers that the processing of personal data relating to him or her infringes the GDPR (Art. 77 GDPR). The data subject may exercise this right before a supervisory authority in the Member State of his or her residence, place of work or the place of the alleged infringement. In Hamburg, the competent supervisory authority is:

The Hamburg Commissioner for Data Protection and Freedom of Information

Ludwig-Erhard-Str. 22
20459 Hamburg
Phone: +49 40 42854-4040
Email: mailbox@datenschutz.hamburg.de

Security of personal data

Our company shall take numerous technical and organizational measures in order to protect your personal data against accidental or illegal destruction, alteration, loss, unlawful disclosure or unauthorized access.

Nevertheless, for instance internet-based data transfer can principally bear gaps in the security, and therefore absolute protection cannot be guaranteed. For this reason, any data subject is free to communicate personal data to us in an alternative way, for instance by telephone.

Website Encryption

This site TLS-encryption for security reasons and to protect the transmission of confidential content, such as the requests you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http: //" to "https: //" and by the lock symbol in the browser line.

If encryption is activated, the data that you transmit to us cannot be read by third parties.

Collection of general data and information

Our website collects a number of general data and information each time the website is accessed by data subject or an automated system. This general data and information is stored in the log files of the server. Following data can be collected:

browser types and versions used
operating system used by the accessing computer
website from which an accessing system gets to our website (so called referrers)
sub-websites, which are accessed via an accessing system on our website
date and time of access to our website
web protocol address (IP address)
Internet service provider of the accessing system
other similar data and information, which is used to protect our information technology systems against possible attacks

When using this general data and information, our company does not draw any conclusions about the data subject. In fact, this information is needed in order:

to deliver the contents of our website correctly
to optimize the content of our website as well as possibly the advertising for it
to ensure long-term functionality of our information technology systems and of the technology on our website
to provide law enforcement authorities with necessary information related to criminal prosecution in case of a cyberattack

This collected data and information is therefore evaluated by our company on the one hand statistically, and on the other hand to increase data protection and data security in our company, and last but not least to ensure the best possible level of protection for the personal data processed by us. The anonymous data of the server log files are stored separately from all personal data provided by the data subject.

This data is not amalgamated with other data sources.

This data is recorded on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website - the server log files must be recorded for this.

Request by E-Mail, Phone or Fax

If you contact us by e-mail, phone or fax, your request, including all personal data resulting from it (name, request), will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 Para. 1 lit. b GDPR, if your request is related to the fulfilment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if this was queried.

The data you send to us via contact requests will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - especially legal storage periods - remain unaffected.

Data transmission via web form

Data subject has an option to register on the website of the controller stating his or her personal data. During the registration process the respective entry windows indicate, which personal data are transmitted to the controller. The personal data entries made by the data subject are exclusively intended for internal use of the controller, this data is collected and stored for the purposes of own use. The controller can transmit the data to one or to several processor(s), e.g. to parcel service which also makes only internal use of the personal data and acts under the responsibility of the controller.

By registration on the website of the controller the following data is also stored: data subject’s IP address, which the internet service provider has assigned, the date and the exact time at the moment of the registration. These data are stored against the background of being the only way to prevent misuse of our services. If necessary, these data can enable clearing up offences or copyright infringements committed. Insofar it is necessary to store this data as to protect the controller. In general, these data are not transmitted to a third party, unless there is a legal obligation to a transmission, or the data transmission serves legal pursuit of rights or criminal prosecution.

When the data subject registers himself or herself on the website and voluntarily supplies personal data, it enables the controller to offer to him or her content and services, which can by the very nature of the issues only be offered to registered users.

DialogShift chat application and other communication services

Our website uses the communication services of DialogShift GmbH, Torstr. 201, 10115 Berlin (hereinafter referred to as ‘DialogShift’).

These include a chat application, e-mail communication and telephone communication. The applications process (in this sense also: store) data for the purpose of web analysis, operating the communication services and responding to enquiries.

To operate the chat function, the chat texts are saved and a cookie with a unique ID is set - this is used to recognise you as a customer. In the case of e-mail and telephone communication, the communication content is also stored temporarily to ensure that your enquiries are processed eﬃciently.

A cookie is a small text file that is stored locally in the cache on your device. With the help of this cookie, our application recognises the device and can call up past chat logs. This cookie is stored for 90 days since it was last used. You can deactivate the storage of cookies in your browser settings. However, the chat function cannot be executed without the use of cookies.

The possible disclosure of e.g. name, e-mail address or telephone number is voluntary and with your consent to temporarily use and store this data for the purpose of establishing contact until the end of the contact.

This personal data will be deleted after 90 days. When using the Journey Messaging Service, your contact details may also be used for the transmission of travel-related information (such as check-in information) if you have consented to this.

The legal basis for data processing is Art. 6 Para. 1 lit. a GDPR, § 25 Para. 1 TDDDG on the basis of your consent.

We have concluded a Data Processing Agreement (‘DPA’) with DialogShift in accordance with Art. 28 para. 3 GDPR. This is a contract in which DialogShift undertakes to protect the data of our users, to process it on our behalf in accordance with its data protection provisions and, in particular, not to pass it on to third parties.

DialogShift offers further information on the processing (in this sense also: collection and use) of the data as well as on your rights and options for protecting your privacy at https://www.dialogshift.com/privacy

Booking system OnePageBooking

We use the OnePageBooking service from HotelNetSolutions GmbH, Genthiner Strasse 8, 10785 Berlin for online room reservations. Clicking the corresponding button opens a browser window that redirects you to the OnePageBooking website.

If you would like to book a room with us, it is necessary for the conclusion of the contract that you provide your personal data, which we need to process your booking. Mandatory information required for the execution of the contracts is marked separately, further information is voluntary. The data is entered in an input mask and transmitted to us and saved.

Data is also passed on to the relevant payment service providers. The data will only be passed on to third parties if the transfer is necessary for the purpose of contract execution or for billing purposes or for collecting the fee or if you have given your express consent. In this regard, we only pass on the data required in each case. The data recipients are: the respective delivery / shipping company (transfer of name and address), collection agencies, insofar as the payment has to be collected (transfer of name, address, order details), payment institutions for the purpose of collecting claims, insofar as you have chosen direct debit as the method of payment and payment service providers - depending on the choice of payment method.

The legal basis is Art. 6 Para. 1 lit. b GDPR. Regarding the voluntary data, the legal basis for the processing of the data is Art. 6 Para. 1 lit. a GDPR. There is a Data Protection Agreement between us and HotelNetSolutions GmbH.

The compulsory information collected is required to fulfill the contract with the user (for the purpose of providing the goods or service and confirming the content of the contract). We therefore use the data to answer your inquiries, to process your booking, if necessary, to check the creditworthiness or recovery of a claim and for the purpose of technical administration of the website. The voluntary information is provided to prevent abuse and, if necessary, to investigate crimes.

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. Due to commercial and tax regulations, we are obliged to store your address, payment and order data for a period of 10 years after the contract has been carried out. However, after 6 years, we restrict processing, i.e. H. Your data will only be used to comply with legal obligations. If there is a permanent obligation between us and the user, we save the data for the entire term of the contract and for a period of ten years thereafter (see above). With regard to the voluntarily provided data, we will delete the data 6 years after the contract has been executed, provided that no further contract is concluded with the user during this time; In this case, the data will be deleted 6 years after the last contract has been carried out.

If the data is necessary to fulfill a contract or to carry out pre-contractual measures, the data can only be deleted prematurely unless there are contractual or legal obligations to prevent deletion. Otherwise, you are free to have the personal data provided during registration completely deleted from the data base of the person responsible. Regarding the voluntary data, you can revoke your consent to the person responsible at any time. In this case, the voluntary data will be deleted immediately.

Information on data protection at HotelNetSolutions GmbH can be found here: https://hotelnetsolutions.de/Datenschutz/ (in German)

Newsletter dispatch

If you would like to receive the newsletter offered on the website, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data will not be collected or only on a voluntary basis. We use these data exclusively for sending the requested information and for the purpose of statistical analysis of the newsletter campaigns.

By opening a sent e-mail, a file contained in the e-mail (so-called "web-beacon") connects to our servers. This allows us to determine whether a newsletter message has been opened and how many links have been clicked on. The results of these analyses can be used to better adapt future newsletters to the interests of the recipients.

If you do not agree with these analysises, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message.

The data processing is based on your consent in accordance with Art. 6 Para. 1 lit. a GDPR. You can revoke this consent at any time by unsubscribing the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

The data you have provided us with for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted from our servers after you have cancelled your subscription. Data that has been stored by us for other purposes remains unaffected by this.

Optinmonster

OptinMonster is a plug-in from Retyp LLC, 7732 Maywood Crest Dr., West Palm Beach, FL 33412, USA. This enables us to provide our visitors with additional offers via a popup layer on our website, for example to enable the e-mail address to be entered for a newsletter or to point out promotions.

OptinMonster uses cookies for this. Personal data is only collected through an active action on the part of the customer (e.g. the customer registers for the newsletter via a popup). OptinMonster does not save the collected data on its own servers, but forwards such data directly to us.

The processing of the data entered in a form takes place exclusively on the basis of the consent given, Art. 6 Para. 1 lit. a GDPR an § 25 Para. 1 TDDDG. The consent given for the use and storage of the data can be revoked at any time with effect for the future.

We have concluded a Data Processing Agreement (‘DPA’) with OptinMonster within the meaning of Art. 28 Para. 3 GDPR, in which we oblige OptinMonster to protect your data in accordance with the applicable provisions of the GDPR.

The setting of the cookies required for the use of the plugin can be prevented by deleting existing cookies and deactivating the automatic setting of cookies in the settings of the web browser.

Further information and details on the handling of personal data by OptinMonster can be found in OptinMonster's privacy policy at https://optinmonster.com/privacy/

Links to other websites

Our websites contain links to other websites (so called external links).

Our company is as a supplier responsible for the contents of our own as required by the European and national legislation in force. Our own contents are to be distinguished from links to contents provided by other suppliers. We have no influence over whether or not operators of other websites comply with the European and national data protection regulations in force. Please learn more about the data protection statements on the websites of the respective suppliers.

Cookies

We use cookies in order to further improve our internet presentation for you, make it more user-friendly and to tailor it as well as possible to meet your needs. Cookies are small text data files, which a webserver sends to your internet browser when you visit a website. The cookies are stored locally on your terminal (personal computer, notebook, tablet, smartphone etc.).

Numerous websites and servers use cookies. Many cookies contain so called cookie ID, which is a unique identifier of the cookie. Cookie ID consists of a string of characters through which websites and servers can trace back the actual web browser, on which the cookie is stored. This allows the visited web pages and servers to distinguish the individual browser of the data subject from other web browsers that contain other cookies. A specific web browser can be recognized and identified by the unique cookie ID. The purpose of this information is to automatically recognize you and to facilitate your navigation, when you visit the website again with the same device.

You can also consent or reject cookies - also for web tracking - via the settings of your web browser. You can configure your web browser so that it blocks cookies generally, or you will be warned in advance when a new cookie is about to be stored. In this case, however, the functionality of the website may be impaired (for example when placing orders). Your browser also offers a function to delete cookies (for instance by choosing “Clear browsing data”. This is possible in all common web browsers. Further information can be found in the user manual or in the settings of your browser.

First-party cookies: First-party cookies are permanent cookies that are stored on the computer and only lose their validity when the expiry date assigned to them has expired. The word "party" refers to the domain from which the cookie originated. In contrast to third-party cookies, first-party cookies usually come from the website operator itself. They are therefore not accessible to browsers across domains. For example, website A assigns a cookie A, which is not recognized by website B, but can only be recognized by website A. This means that data cannot be passed on to third parties.

Third-party cookies: With a third-party cookie, the cookie is set and recorded by a third party. These cookies are mostly used by advertisers who use their cookies on other websites to collect information about website visitors using the cookies. These are data records that are stored in the user's web browser when he visits a page with the advertisement. If he visits a page with advertising from the same provider again, he will be recognized.

Other distinguishing characteristics:

Transient cookies: Transient cookies are automatically deleted when you close the browser. These include session cookies in particular. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This allows your computer to be recognised when you return to our website. The session cookies are deleted when you log out or close the browser.

Persistent cookies: Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete the cookies at any time in the security settings of your browser.

Cookiebot

A web service from Cybot A/S, Havnegade 39, 1058 Copenhagen, DK (hereinafter referred to as "Cookiebot") is loaded onto our website. Through Cookiebot we can inform you exactly and transparently about the use of cookies on our website. You will receive an up-to-date and data protection-compliant cookie notice and decide for yourself which cookies you want to allow.

For this purpose, Cookiebot shows you a cookie list divided into function groups when you visit it for the first time. Here you can activate the cookies by clicking the appropriate box. Please note that the technical cookies are already saved when the website is accessed and that the relevant box is preset. If you deselect technical cookies, the use of the website or individual functions on the website may be restricted or even impossible.

If you allow cookies, the following data will be transmitted to Cybot:

IP address (in anonymous form, the last 3 digits are set to 0)
The date and time of your consent
our website url
technical browser data
encrypted, anonymous key
the cookies that you have allowed (as proof of consent)

The legal basis for the use of Cookiebot results from our legitimate interest in functional cookie management and is therefore in accordance with Article 6 Para. 1 lit. f GDPR. A further legal basis results from the fulfillment of data protection law requirements in connection with cookies requiring consent (e.g. also through the "cookie judgment" of the European Court of Justice) and is therefore in accordance with Art. 6 Para. 1 lit. c GDPR.

If you consented to the use of cookies when visiting this website, you can revoke your consent by calling up Cookiebot (see below) and deselecting the relevant cookie category. In addition to the revocation option via Cookiebot, you can deactivate cookies directly with a cookie provider or prevent the processing of data by browser plug-ins. You can also use the appropriate settings to control the use of cookies in most browsers.

Further information about "Cookiebot" and the company behind it, Cybot, can be found in the data protection declaration at https://www.cookiebot.com/de/privacy-policy/

Google Analytics 4

If you have given your consent, this website uses Google Analytics 4, a web analytics service provided by Google LLC. The controller for users in the EU/EEA and Switzerland is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

Nature and purpose of the processing

Google Analytics 4 uses cookies that enable an analysis of your use of our websites. The information collected by means of the cookies about your use of this website is generally transferred to a Google server in the USA and stored there.

We use the User ID function. User ID allows us to assign a unique, persistent ID to one or more sessions (and the activities within those sessions) and to analyse user behaviour across devices.

We use Google Signals. This allows Google Analytics to collect additional information about users who have personalised ads enabled (interests and demographics) and ads can be delivered to these users in cross-device remarketing campaigns.

Google Analytics 4 has IP anonymisation enabled by default. Due to IP anonymisation, your IP address will be shortened by Google within Member States of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. According to Google, the IP address transferred by your browser as part of Google Analytics will not be merged with other Google data.

During your website visit, your user behaviour is recorded in the form of "events". Events can be:

Page views
First visit to the website
Start of session
Web pages visited
Your "click path", interaction with the website
Scrolls (whenever a user scrolls to the bottom of the page (90%))
Clicks on external links
Internal search queries
Interaction with videos
File downloads
Seen Ads / clicked Ads

Also recorded:

Your approximate location (region)
Date and time of your visit
Your IP address (in shortened form)
Technical information about your browser and the end devices you use (e.g. language setting, screen resolution)
your internet service provider
the referrer URL (via which website/advertising medium you came to this website)

Purposes of the data processing

On behalf of the operator Google will use this information to evaluate your pseudonymous use of the website and to compile reports on website activity. The reports provided by Google Analytics 4 serve to analyse the performance of our website [OPTIONAL: and the success of our marketing campaigns].

Recipients

Recipients of the data are/may be:

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (as processor under Art. 28 GDPR).
Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA
Alphabet Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA

Third country transfer

For the USA, the European Commission adopted a news adequacy decision on 10 July 2023. Google LLC is certified under the EU-US Privacy Framework. Since Google servers are distributed worldwide and a transfer to third countries (for example to Singapore) cannot be completely ruled out, we have also concluded the EU standard contractual clauses with the provider to establish an appropriate level of data protection in those countries.

Retention period

The data sent by us and linked to cookies are automatically deleted after 2 months. The maximum lifespan of Google Analytics cookies is 2 years. The deletion of data whose retention period has been reached occurs automatically once a month.

Legal basis

The legal basis for this data processing is your consent pursuant to Art.6 Para.1 lit.a GDPR and § 25 Para. 1 TDDDG.

Withdrawal

You can withdraw your consent at any time with effect for the future by accessing the cookie settings and changing your selection there. The lawfulness of the processing carried out on the basis of the consent until revocation remains unaffected.

You can also prevent the storage of cookies from the outset by setting your browser software accordingly. However, if you configure your browser to reject all cookies, this may result in a restriction of functionalities on this and other websites. You can also prevent the collection of data generated by the cookie and relating to your use of the website (including your IP address) by Google, and the processing of this data by Google, by:

not giving your consent to the setting of the cookie or
downloading and installing the browser add-on to deactivate Google Analytics here: https://tools.google.com/dlpage/gaoptout?hl=en

For more information on Google Analytics' terms of use and Google's privacy policy, please visit https://marketingplatform.google.com/about/analytics/terms/us/ and at https://policies.google.com/?hl=en

Google Tag Manager

We use Google Tag Manager, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager allows us to manage and deploy website tags via a centralized interface. While the Tag Manager itself does not set cookies or directly access personal data collected by individual tags, it may process personal data such as your IP address or other metadata during the loading process. It cannot be ruled out that Google may use this data for its own purposes, such as service optimization or error analysis.

For this reason, Google Tag Manager is only activated after you have given your explicit consent via our cookie banner.

The storage and processing of the data collected takes place in the USA, i.e. a third country for which there is no adequacy decision by the European Commission.

However, Google bases the data transfer to the USA on the EU-U.S. Data Privacy Framework of the European Commission.

The legal basis for the use of Google Tag Manager is your consent pursuant to Art. 6 Para. 1 lit a GDPR and, where applicable, Section 25 Para. 1 TDDDG, insofar as the processing involves access to information on your device (e.g., IP address, device configuration).

You can withdraw your consent at any time with future effect by adjusting your preferences in the cookie settings.

For more information about how Google handles your data, please refer to Google's Tag Manager Use Policy:

https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/

Google Fonts

Google Fonts (https://fonts.google.com/ ) are used to visually improve the presentation of various information on this website. The web fonts are transferred to the cache of the browser when the page is called up so that they can be used for display.

When the page is called up, no cookies are stored by the website visitor. Data that are transmitted in connection with the page view are sent to resource-specific domains such as fonts.googleapis.com or fonts.gstatic.com. You will not be associated with data that may be collected or used in connection with the parallel use of authenticated Google services such as Gmail.

The storage and processing of the collected data takes place in the USA, i.e. a third country for which there is no adequacy decision by the European Commission.

However, Google bases the data transfer to the USA on the EU-U.S. Data Privacy Framework of the European Commission.

You can prevent the collection and processing of your data by this web service by refusing your consent when entering the website, deactivating the execution in your browser or installing a script blocker in your browser. If your browser does not support the Google Fonts or you prevent access to the Google servers, the text is displayed in the system's standard font.

The legal basis for the use of this web service is your consent in accordance with Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG.

You can find information on the data protection conditions of Google Fonts at: https://developers.google.com/fonts/faq#Privacy

General information on data protection can be found in the Google Privacy Center at: https://policies.google.com/privacy

Google Maps

This website uses the mapping service Google Maps. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

To enable the use of the Google Maps features, your IP address must be stored. As a rule, this information is transferred to one of Google’s servers in the United States, where it is archived.

The storage and processing of the collected data takes place in the USA, i.e. a third country for which there is no adequacy decision by the European Commission.

However, Google bases the data transfer to the USA on the EU-U.S. Data Privacy Framework of the European Commission.

The operator of this website has no control over the data transfer. In case Google Maps has been activated, Google has the option to use Google Fonts for the purpose of the uniform depiction of fonts. When you access Google Maps, your browser will load the required web fonts into your browser cache, to correctly display text and fonts.

We use Google Maps to present our online content in an appealing manner and to make the locations disclosed on our website easy to find. This constitutes a legitimate interest as defined in Art. 6 Para. 1 lit. GDPR. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TDDDG. This consent can be revoked at any time.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here:

https://privacy.google.com/businesses/gdprcontrollerterms/ and

https://privacy.google.com/businesses/gdprcontrollerterms/sccs/

For more information on the handling of user data, please review Google’s Data Privacy Declaration under:

https://policies.google.com/privacy?hl=en

Meta Pixel

To measure conversion rates, this website uses the visitor activity pixel of Meta (formerly "Facebook Pixel"). The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (hereinafter referred to as "Meta"). According to Meta’s statement the collected data will be transferred to the USA and other third-party countries too.

The storage and processing of the collected data takes place in the USA, i.e. a third country for which there is no adequacy decision by the European Commission.

However, Meta bases the data transfer to the USA on the EU-U.S. Data Privacy Framework of the European Commission.

This tool allows the tracking of page visitors after they have been linked to the website of the provider after clicking on a Facebook ad. This makes it possible to analyze the effectiveness of Facebook ads for statistical and market research purposes and to optimize future advertising campaigns.

For us as the operators of this website, the collected data is anonymous. We are not in a position to arrive at any conclusions as to the identity of users. However, Facebook archives the information and processes it, so that it is possible to make a connection to the respective user profile and Facebook is in a position to use the data for its own promotional purposes in compliance with the Facebook Data Usage Policy (https://www.facebook.com/about/privacy/ ). This enables Facebook to display ads on Facebook pages as wellas in locations outside of Facebook. We as the operator of this website have no control over the use of such data.

The use of these services occurs on the basis of your consent pursuant to Art. 6 Para. 1 lit.a GDPR and § 25 Para. 1 TDDDG. You may revoke your consent at any time.

Within the meta pixel, we are using the expanded alignment function. The expanded alignment allows us to transfer to Meta (Facebook) different types of data (e.g., place of residence, federal state, zip code, hashed email addresses, names, gender, date of birth or phone number) of our customers and prospects we collect through our website. As a result of this activation, we can tailor the offers presented in our advertising campaigns on Facebook to individuals interested in what we offer even more precisely. Moreover, this expanded alignment optimizes the allocation of website conversions and expands custom audiences.

Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 DSGVO). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing by Facebook that takes place after the onward transfer is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement. The wording of the agreement can be found under: https://www.facebook.com/legal/controller_addendum . According to this agreement, we are responsible for providing the privacy information when using the Facebook tool and for the privacy-secure implementation of the tool on our website. Facebook is responsible for the data security of Facebook products.

You can assert data subject rights (e.g., requests for information) regarding data processed by Facebook directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook. Data transmission to the US is based on the EU-U.S. Data Privacy Framework of the European Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and

https://de-de.facebook.com/help/566994660333381 .

In Facebook’s Data Privacy Policies, you will find additional information about the protection of your privacy at: https://www.facebook.com/about/privacy/

You also have the option to deactivate the remarketing function “Custom Audiences” in the ad settings section under https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen . To do this, you first have to log into Facebook.

If you do not have a Facebook account, you can deactivate any user-based advertising by Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/

Microsoft Advertising

Our website uses the conversion tracking of Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA). Microsoft Advertising sets a cookie on your computer if you have accessed our website via a Microsoft Advertising ad. In this way, Microsoft Advertising and we can recognize that someone has clicked on an ad, been redirected to our website and reached a previously determined target page (conversion page). We only learn the total number of users who, for example, clicked on a Bing ad and were then redirected to the conversion page. No personal information about the user's identity is disclosed. If you do not wish to participate in the tracking process, you can also refuse the setting of a cookie required for this - for example, by means of a browser setting that generally deactivates the automatic setting of cookies.

The storage and processing of the collected data takes place in the USA, i.e. a third country for which there is no adequacy decision by the European Commission.

However, Microsoft bases the data transfer to the USA on the EU-U.S. Data Privacy Framework of the European Commission.

The legal basis for the use of Microsoft Advertising is your consent pursuant to Art. 6 Para. 1 lit. a GDPR an § 25 Para. 1 TDDDG.

For more information on data protection and the cookies used by Microsoft Advertising, please visit the Microsoft website:

https://privacy.microsoft.com/de-de/privacystatement

Vimeo

Videos via Vimeo.com are integrated on this website. This is a service of Vimeo, Inc., 555 West 18th Street, New York, New York 10011, USA (hereinafter referred to as "Vimeo"). When you view videos via Vimeo, a connection is established to the Vimeo servers in the USA. This transmits certain information to Vimeo. Vimeo may also place cookies on your device. Vimeo also enables the use of certain other functions, such as rating or sharing videos. To do this, it may be necessary for you to log in to Vimeo or certain third-party providers (such as Facebook or Twitter) with your user account so that they can assign the information you have provided to your respective user account. These functions are offered exclusively by Vimeo and the respective third-party providers and you should carefully check their data protection regulations before using the respective functions. We have no knowledge of the content of the data collected by Vimeo or third parties and have no influence on their use. Through the integration, Vimeo can also receive the information that your browser has called up the corresponding page of this website, even if you do not have a Vimeo user account or are currently not logged in to Vimeo.

The storage and processing of the collected data takes place in the USA, i.e. a third country for which there is no adequacy decision by the European Commission.

However, Vimeo bases the data transfer to the USA on the EU-U.S. Data Privacy Framework of the European Commission.

The legal basis for the use of Vimeo is your consent in accordance with Art. 6 Paragraph 1 lit. a GDPR and § 25 Para. 1 TDDDG. We have no knowledge of the storage period at Vimeo and we have no way of influencing it.

You can prevent Vimeo from loading via the settings of your browser (deactivation of JavaScript and iFrames). How this works in detail, please refer to the instructions of your browser manufacturer. For some browsers there are also add-ons that make it easier for you to make these settings, e.g. for Mozilla Firefox the script blocker "NoScript" (noscript.net/) or the ad blocker "Adblock Plus" (adblockplus.org/de) in combination with the "EasyPrivacy" list (easylist.to).

Further information on the collection and use of your data by Vimeo and your rights in this regard can be found in Vimeo's data protection declaration at: https://vimeo.com/privacy

Akamai (CDN)

For the purpose of accelerating our website, we use the Content Delivery Network (CDN) of Akamai Technologies Inc., 150 Broadway, Cambridge, MA 02142, USA, German branch Akamai Technologies GmbH, Parkring 20-22, 85748 Garching (Akamai).

CDN is a service that enables content to be delivered faster with the help of regionally distributed servers connected via the Internet. Your data is processed solely for the aforementioned purposes and to maintain the security and functionality of the CDN.

Akamai transfers personal data from the log files (e.g. IP addresses) to the USA each time data is processed, as certain servers for processing the log files are only located in the USA. The data is stored for up to 24 hours so that content can be provided more quickly during a visit.

The storage and processing of the collected data takes place in the USA, i.e. a third country for which there is no adequacy decision by the European Commission.

However, Akamai bases the data transfer to the USA on the EU-U.S. Data Privacy Framework of the European Commission.

Data processing at Akamai is carried out solely to speed up delivery. The legal basis for processing is Art. 6 Para. 1 lit. f GDPR (legitimate interest). Our legitimate interest lies in the provision of a high-performance website.

You can find more information on the data protection of Akamai Technologies Inc. at the following link:

https://www.akamai.com/legal/compliance/privacy-trust-center

CloudFlare

We use the “Cloudflare” service provided by Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA. (hereinafter referred to as “Cloudflare”).

Cloudflare offers a content delivery network with DNS that is available worldwide. As a result, the information transfer that occurs between your browser and our website is technically routed via Cloudflare’s network. This enables Cloudflare to analyze data transactions between your browser and our website and to work as a filter between our servers and potentially malicious data traffic from the Internet.

In this context, Cloudflare may also use cookies or other technologies deployed to recognize Internet users, which shall, however, only be used for the herein described purpose.

The storage and processing of the collected data takes place in the USA, i.e. a third country for which there is no adequacy decision by the European Commission.

However, Cloudflare bases the data transfer to the USA on the EU-U.S. Data Privacy Framework of the European Commission.

The use of Cloudflare is based on our legitimate interest in a provision of our website offerings that is as error free and secure as possible (Art. 6 Para. 1 lit. f GDPR).

We have concluded a Data Processing Agreement (“DPA”) for the use of the above-mentioned service. This is a contract mandated by data privacy laws that guarantees that they process personal data of our website visitors only based on our instructions and in compliance with the GDPR.

For more information on Cloudflare’s security precautions and data privacy policies, please follow this link: https://www.cloudflare.com/privacypolicy/

Gstatic

A web service from Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland (hereinafter: Gstatic) is loaded on our website. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to Gstatic.

The storage and processing of the collected data takes place in the USA, i.e. a third country for which there is no adequacy decision by the European Commission.

However, Google bases the data transfer to the USA on the EU-U.S. Data Privacy Framework of the European Commission.

The legal basis for the use of this web service is your consent in accordance with Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG.

You can prevent Gstatic from collecting and processing your data by refusing your consent when you enter the website, deactivating the execution of script code in your browser or installing a script blocker in your browser.

The data will be deleted as soon as the purpose of their collection has been fulfilled. Further information on the handling of the transferred data can be found in Google's data protection declaration: https://policies.google.com/privacy

HOTELCLASS Widget

Our website uses a widget from HOTELCLASS to display the current star category of our hotel. The provider of this widget is DEHOGA Deutsche Hotelklassifizierung GmbH, Am Weidendamm 1A, 10117 Berlin, Germany (hereinafter referred to as ‘DEHOGA’).

When a website with an embedded HOTELCLASS widget is accessed, a connection to the DEHOGA servers is established. The following data is automatically collected and stored in server log files

Referrer URL (the previously visited page)
Browser type and version
Operating system used
IP address (anonymised)
Time of the server request
HTTP status code
Amount of data transferred

This data is analysed exclusively to ensure the trouble-free operation of the widget and to improve the service. This data is not merged with other data sources.

This data is processed on the basis of Art. 6 Para. 1 lit. f GDPR, based on our legitimate interest in an appealing and informative presentation of our hotel classification.

Further information on data protection at DEHOGA Deutsche Hotelklassifizierung GmbH can be found at https://www.dehoga-bundesverband.de/datenschutz/ (in German)

GreenSign

Our website uses content and services from GreenSign Institut GmbH, Nürnberger Straße 49, 10789 Berlin, Germany, to display our sustainability certification (hereinafter referred to as ‘GreenSign’).

When a page with embedded GreenSign content is accessed, a connection to the GreenSign servers is established. The following data is transmitted:

IP address
Date and time of access
Browser type and version
operating system
Referrer URL

This data is used exclusively to display the embedded content and to ensure the security and stability of the systems.

The processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR, based on our legitimate interest in an appealing and informative presentation of our sustainability certification.

Further information on data protection at GreenSign can be found in GreenSign's privacy policy: https://www.greensign.de/en/privacy-policy/

Our social media presences

Data processing through social networks

We maintain publicly accessible profiles on social networks. The social networks used by us in detail can be found below.

Social networks such as Facebook, ‘X’, etc. can generally analyze your user behavior extensively when you visit their website or a website with integrated social media content (e.g. like buttons or advertising banners). By visiting our social media presences, numerous data protection-relevant processing operations are triggered. In detail:

If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. However, your personal data may also be collected under certain circumstances if you are not logged in or do not have an account with the respective social media portal. In this case, this data collection takes place, for example, via cookies that are stored on your end device or by recording your IP address.

With the help of the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way, you can be shown interest-based advertising inside and outside the respective social media presence. Provided you have an account with the respective social network, the interest-based advertising may be displayed on all devices on which you are or were logged in.

Please also note that we cannot track all processing on the social media portals. Depending on the provider, further processing operations may therefore be carried out by the operators of the social media portals. For details, please refer to the terms of use and data protection provisions of the respective social media portals.

Legal basis

Our social media presences are intended to ensure the most comprehensive presence possible on the Internet. This is a legitimate interest within the meaning of Art. 6 Para 1 lit. f GDPR. The analysis processes initiated by the social networks may be based on different legal bases, which are to be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6 Para. 1 lit. a GDPR).

Controller and assertion of rights

If you visit one of our social media sites (e.g. Facebook), we are jointly responsible with the operator of the social media platform for the data processing operations triggered during this visit. In principle, you can assert your rights (information, correction, deletion, restriction of processing, data portability and complaint) both vis-à-vis us and vis-à-vis the operator of the respective social media portal (e.g. vis-à-vis Facebook).

Please note that despite the joint responsibility with the social media portal operators, we do not have full influence on the data processing operations of the social media portals. Our options are largely determined by the corporate policy of the respective provider.

Storage period

The data collected directly by us via the social media presence will be deleted from our systems as soon as the purpose for storing it no longer applies, you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies. Stored cookies remain on your terminal device until you delete them. Mandatory legal provisions - in particular retention periods - remain unaffected.

We have no influence on the storage period of your data, which is stored by the operators of social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g. in their privacy policy, see below).

Facebook

We have a profile on Facebook. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (hereinafter referred to as "Facebook"). According to Facebook, the collected data is also transferred to the USA and other third countries.

We have concluded a joint processing agreement (Controller Addendum) with Facebook.

This agreement specifies which data processing operations we or Facebook are responsible for when you visit our Facebook page. You can view this agreement at the following link:

https://www.facebook.com/legal/terms/page_controller_addendum

You can adjust your advertising settings independently in your user account. To do so, click on the following link and log in:

https://www.facebook.com/settings?tab=ads

For details, please refer to Facebook's privacy policy: https://www.facebook.com/privacy/center/

Instagram

We have a profile on Instagram. The provider is Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA. For details on how they handle your personal data, please refer to Instagram's privacy policy: https://privacycenter.instagram.com/

We have a profile on WhatsApp. The provider is WhatsApp Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Irland. For details on how they handle your personal data, please refer to WhatsApp 's privacy policy: https://www.whatsapp.com/legal/privacy-policy

We have a profile on LinkedIn. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn uses advertising cookies. If you wish to disable LinkedIn advertising cookies, please use the following link:

https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

Name and address of the controller:

Party responsible for the processing of personal data for the purposes of the European Union General Data Protection Regulation (GDPR), or of other applicable data protection laws in the Member States of the European Union, and of other provisions relating to protection of personal data, is

appartello GmbH
Sportallee 4
22335 Hamburg

T 040 60 92 92 100
F 040 60 92 92 101
E info@appartello.de

www.appartello.de

Managing Directors: Frank Pentzin, Heiko Fuhlendorf

Name and address of the data protection officer:

SHIELD GmbH
Ohlrattweg 5
25497 Prisdorf

T 04101 80 50 600
E info@shield-datenschutz.de

Hamburg, June 2025

Amendments in Data Protection Statement

We reserve the right to amend our data protection practices and this data protection statement in order to adjust the aforesaid to reflect possible changes in relevant laws or regulations, or to meet your needs better. Possible amendments in our data protection practices will correspondingly be published here. Please inform yourself about the current date of our data protection policy.