Enquiry Book online

K - O

Leisure amenities

You receive detailed information about leisure activities, trips and tickets in the immediate vicinity at the reception.

Lost property

Will be deposited at the reception. Please contact the reception. For your privacy protection we will not send a lost property to your address unasked.

Luggage service / Left-luggage office

Our staff is pleased to help you with your luggage. Please call us at any time (+49 (0) 40 60 92 92 100). We offer you to store your luggage safe till your departure.

Massage / Beauty culture

In close proximity to us the alsterSPA offers cosmetics / beauty and massage treatments.
For further information please dial +49 (0) 40 51 303 419 or contact the reception.
For cosmetic articles see "these & that"

Medical emergency:

Phone: 0-22 80 22
Off-time of the business hours of the doctors you can order a doctor in the hotel under this number.


Will be deposited for you at the reception or brought up directly to your room.

Money exchange

Please contact the reception.

Museums & exhibitions

Miniatur Wunderland
Kehrwieder 2-4
Block D (Hafencity)

Meßberg 1 (Altstadt)

Deichtorstraße 1-2 (Altstadt)

Hamburger Kunsthalle
20095 Hamburg