Enquiry Book online

C - E

Card lost?

If you lost your credit card you can block your account by following phone number: 0- 116 166.


Children may spend the night in their parents' bed free of extra-charge.


CinemaxX Holi Hamburg
Schlankenreye 69
20144 Hamburg
+49 (0)40 422 30 40

Cinemaxx Hamburg-Dammtor
Dammtordamm 1
20354 Hamburg
+49 (0)40 80 80 69 69

Allende-Platz 3
20146 Hamburg
+49 (0)40 41 32 03 20


Reeperbahn 136 (St. Pauli)

Mojo Club
Reeperbahn 1 (St. Pauli)

Uebel & Gefährlich
Feldstraße 66 (St. Pauli)

Coffee / Tea

For coffee and tea preparation you have an espresso machine in your room. Coffee capsules are for a fee available at the reception.


A computer with internet access and printer is useable 24h in our livingroom - snack & lounge.

Concierge Service

Is available at our reception 24h a day for information, ticket booking etc.

Copy Service

Is for a fee available 24h at the reception.

Cosmetic Products

See "These & That"

Credit Cards

See "Payment"


Departure time is 11.00 am.
For a later departure at 3.00 pm please contact the front office for special agreement.
Luggage service / deposit see "L".


Our Executive Studios and Apartments are equipped with a dishwasher and 3 dishwasher tablets. If you need more dishwasher tablets, you can buy them at the front office or in the supermarket nearby.


Contact the reception we are pleased to help you. Or directly the doctor's office:

General medicine:
Dr. Gottfried Thorsen / Dr. Jörg Galler
Alsterdorfer Straße 201
22297 Hamburg
Phone: 0-51 56 03

Angela Zimmer
Bilser Straße 63 (Alsterdorf station)
22297 Hamburg
Phone: 0-51 51 53

"Do not disturb"

In case you do not like to be disturbed, please hang out the according sign to your door handle. No service will take place if the sign remains until 3.00 pm.


You can use our dryer free of charge in the laundry room.

Emergency call

Emergency via the reception: +49 (0) 40 60 92 92 10
Emergency police:                  0-110
Ambulance / fire department: 0-112

Emergency exits

For your own safety, please familiarise yourself with the emergency exit plan in your room for the nearest exit. In case of fire do not use the elevator.

Extra bed

Extra beds are available at a surcharge.
Children may spend the night in their parents' bed free of charge.