Declaration on accessibility

This accessibility statement applies to the website https://www.appartello.de/

Status of compatibility with the requirements

This website is partially compatible with the requirements of the Barrierefreie-Informationstechnik-Verordnung (BITV 2.0) and the Web Content Accessibility Guidelines (WCAG 2.1) at conformance level AA.

Non-accessible content

We are working on identifying and eliminating existing barriers. The content listed below is not or not completely accessible.

- Contrasts, text size and readability

The contrasts between text and background do not fulfil the required minimum values in some cases. Font sizes and text structure are also not consistently legible.

- Alternative texts, subtitles, audio descriptions

Not all images contain meaningful alternative texts. Subtitles and audio descriptions are missing for embedded videos.

Creation of this declaration

This declaration was created on 10/07/2025. The website was evaluated on the basis of a self-assessment.

Note: This statement is currently being revised to take into account new technical adaptations and updated accessibility checks. A revised version will be published soon.

Feedback and alternative contact options

If you encounter any barriers on our website or need help using it, we look forward to receiving your feedback.

We offer you the following contact options:

Telephone: +49 (0)40 60 92 92 100 (daily from 8 a.m. to 8 p.m.)

E-mail: info@appartello.de

Conciliation procedure

If you do not receive a satisfactory response to your enquiry, you can contact the arbitration board under the Disability Equality Act (BGG):

BGG conciliation body
at the Federal Government Commissioner for Matters relating to Persons with Disabilities
Mauerstraße 53, 10117 Berlin
Web: www.schlichtungsstelle-bgg.de
E-mail: info@schlichtungsstelle-bgg.de

The arbitration centre offers an out-of-court procedure to resolve conflicts between people with disabilities and public bodies.